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FAQ

Can I try just one month?

Yes! You can always order month by month.

Can I set up an auto charge?

Yes! You pick the day and we can charge your credit card each month and ship your curriculum exactly when it’s best for you. Call (800) 523-6933 and we’ll set it up for you! Or you can set it up yourself online. Just login to your account and you can change the charge date, edit the size of your kit, or pause and restart the subscription as desired.

Can I change the size of my curriculum?

Yes! As your classroom size changes, just call (800) 523-6933 any day before the first of the month (For example, call by Nov 1st for changing your December curriculum) to increase or decrease your classroom size. You can also edit the size yourself by logging into your account, select a past order and click the ‘change the size’ button.

Will I save money if I order a subscription?

Yes! You save 10% when you order and prepay for 3-5 months. You save 12% when you order and prepay for 6-8 months. You save 15% when you order and prepay for 9 or more months.

How and when do I order?

You can start Mother Goose Time any time of the year. The boxes are not dated! Watch this video to see how to order online. Order one box per teacher (classroom) and then select a box size based on the amount of children in your group.

How much time does the curriculum take each day?

Because of its flexible design, Mother Goose Time can take as much or as little time as you prefer. If you wish to complete all of the recommended daily activities and projects, you need approximately 3 hours throughout the day. This allows time for free choice, rest, snack, outdoor play, and other child-directed activities.

Which methods of payment can I use?

We accept Visa, MasterCard, American Express and Discover.

We accept checks and money orders. (Boxes ship when payment is received.)

Invoicing is available for customers with over 200 students or preschools affiliated with public schools.

Month to Month Auto Ship Program: debit or credit card information is securely kept on file and charged monthly on a date that you select.

What’s your return policy?

If for any reason you are not satisfied with either the Mother Goose Time preschool curriculum system or the Experience Baby infant curriculum system, you can return it unused and in new condition within 10 days of the date received.

Returns are subject to a $15 restocking fee per box. Shipping fees are non-refundable (for both shipping to you and for your return). Credit cannot be issued for packages received postage due. Call (800) 523-6933 or email info@mothergoosetime.com for return authorization and shipping address. Refunds are processed as soon as the box arrives.

Please note: Enhancement Programs, including music CDs, Dance ‘n Beats, More Math & More Literacy, Little Goose, Experience God, and Toy Boxes are non-refundable.

How is my curriculum shipped?

In the continental U.S., Mother Goose Time is well known for fast delivery because all boxes are shipped by FedEx.

International, Canada, Alaska and Hawaii orders have additional shipping charges based on location.

When will I get my box?

It all depends on where you are located. (If you are within the continental U.S., curriculum is shipped by FedEx, so it moves quickly!) Curriculum boxes are shipped mid-month, leaving you plenty of time to look everything over before your learning adventure begins. Log into your account, click on the order number and then view the tracking number so you can know when your box will arrive.

Can I order a box from a previous month?

Yes! If available, we are happy to send previous curriculum themes.

Can I order an extra Teacher Guide lesson plan book?

Yes! With the purchase of Mother Goose Time preschool curriculum, one or more extra Teacher Guide(s) are available for $19.99 each.

What is the Welcome Kit and how often do I get one?

The Welcome Gift is our way of saying ‘Thank you!’ the very first time you set up an account and order Mother Goose Time curriculum. You will only receive one of these kits, so save it year after year. This gift includes a Circle Time Music CD, Foam Pocket Cube, Circle Time Display materials, Developmental Skills Poster, How to Get Started Guidebook, How to Create a Child Portfolio booklet and a number of other useful teaching tools. If you need replacement parts in future years, please purchase these on the shop or by calling our office.

¿El currículo puede ser usado por alguien que habla solo Español?

Si, la Guía del Maestro viene los 10 meses totalmente traducida al Español, y la mayoría de la herramientas vienen en los dos idiomas.

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